Customer Care Center

Our dedicated Customer Care team are available seven days a week. contact us by phone or email. Check out the quick links for product support, service and more.

View Quick Links >

	13 13 49
	Open Times (AEDT)Monday – Friday 8:00am – 7:00pm Saturday 9:00am – 2:00pm Sunday 10:00am – 2:00pm
	Enquire Online
	Enquire 24/7

Quick Links

Select a category to find the help you need.

Product Registration

Service and Repair Centre

Having trouble with your appliance? Find a service and repair provider near you.

Book online
Find a service centre

Manage Booking

Find a store

Locate a retail store near you.

Find your closest store

Frequently Asked Questions

Find the answers to the most frequently asked questions or

select the troubleshooter
View FAQ

Warranty

See what is covered in your appliance warranty and make sure you're covered.

See warranty details

Spare Parts and Accessories

Shop for accessories and genuine branded spare parts for your appliance. Find a Spare Parts Distributor.

Buy Spare parts & accessories

Our promise

We are committed to helping generations of families with products that are not only simple to use but also make life easier and more relaxed. This extends to offering you delightful service and effortless support that is simply outstanding.

Find your next air conditioner

Use our simple wizard to find the perfect Air Conditioner for your space.

Start Wizard

Our promise

Find your next air conditioner

Use our simple wizard to find the perfect Air Conditioner for your space.

Start Wizard

Need more help?

Contact our dedicated Customer Care team for further assistance

Call 13 13 49

Open times (AEDT)

Monday - Friday 8:00am – 7:00pm
Saturday 9:00am – 2:00pm
Sunday 10:00am – 2:00pm

Enquiry online