Customer Care Centre

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Customer Care Center

Our dedicated Customer Care team are available seven days a week. contact us by phone or email. Check out the quick links for product support, service and more.
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Contact Us
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Open Times (AEST)Monday – Friday
8:00am – 7:00pm
Saturday
8:00am – 3:00pm
Sunday
10:00am – 3:00pm
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Enquire 24/7

Quick Links

Select a category to find the help you need.
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Service and Repair Centre

Having trouble with your appliance? Find a service and repair provider near you.

Book online
Find a service centre
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Find a store

Locate a retail store near you.

Find your closest store
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Frequently Asked Questions
Find the answers to the most frequently asked questions or
select the troubleshooter
View FAQ
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Warranty

See what is covered in your appliance warranty and make sure you're covered.

See warranty details
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Spare Parts and Accessories

Shop for accessories and genuine branded spare parts for your appliance.

Buy Spare parts & accessories
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Brochures

Learn more about our full range of appliances. Download product brochures and installation information.

Download Brochures
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Our promise

We are committed to helping generations of families with products that are not only simple to use but also make life easier and more relaxed. This extends to offering you delightful service and effortless support that is simply outstanding.

Find your next air conditioner

Use our simple wizard to find the perfect Air Conditioner for your space.
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our-promise-image

Our promise

We are committed to helping generations of families with products that are not only simple to use but also make life easier and more relaxed. This extends to offering you delightful service and effortless support that is simply outstanding.
find-your-next-air-conditioner

Find your next air conditioner

Use our simple wizard to find the perfect Air Conditioner for your space.

Need more help?

Contact our dedicated Customer Care team for further assistance
open-time
Call 13 13 49

Open times (AEST)

Monday - Friday 8:00am – 7:00pm
Saturday 8:00am – 3:00pm
Sunday 10:00am – 3:00pm

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